![]() The internet has changed how we do business, connect with consumers, and the speed of communication, among many other things. This technology and adaptation reshaped how processes and businesses would be run. Even though the process of adaptation and innovation seemed fast at the time for the use and development of the internet, it is nothing compared to how the Artificial Intelligence landscape is shaping itself. Artificial Intelligence is the next technology that will allow for business innovation and shape the way businesses operate, customers buy, tasks are completed, and the way we do things. More and more companies are integrating AI into their business or learning how to benefit from AI. If you are not aware, AI has already touched the way you do business in one way or another, some at elementary tasks and others more complex tasks, it can be internal or external, but either way, they have already influenced your business. 2025 is set to be the year of AI advancements and adoption. Microsoft has an outlook investment of around $80 Billion in AI data centers that will train and deploy AI. An investment of this size from a leader in IT, which we all use, should be a tell-all sign of where things are going. Big and small companies can benefit from AI. Companies like Wekare Ai have already started to embark on this journey in healthcare where they are working with Agentic AI to automate workflows to increase productivity, decrease errors, centralize information, eliminate barriers and silos, creating a much more positive experience for providers, support staff, and patients. Understanding how AI works is complex; if you are not in the field, it may leave you scratching your head. Currently, we are adapting and using Gen AI, which creates content and documents as chatbots and performs simple but complex actions. The future of AI is Agentic AI, which can act in a much more complex manner by making decisions, analyzing, processing workflows, adapting, and working with complex multi-step processes. To simplify it, Agentic AI will be able to replicate human actions in operational workflows, making more consistent SOPs that are transferable and universal across diverse users when we examine it for operational purposes. It is almost like taking each human in an office responsible for multiple tasks and making them into a digital worker. This ability benefits businesses by increasing productivity by around 30% conservatively, with some models showing up to 70% just by taking a task that may require many timely steps, having multiple inputs allowing for error, and making it happen almost instantly and consistently with trained AI agents. Can you imagine what opportunities there could be for a business? Making scalability for a small operation within reach, allowing the use of human staff for more useful value-driven tasks, increasing customer and product turnover, and having better operational effects, just to name a few. As 2025 starts to roll out and companies start to develop strategic plans, one must examine AI as an initiative for 2025. We must note that AI is not just limited to operational tasks but can be used in things like digital twins, in asset management, predictive analysis, repairs and maintenance, education and training, document preparation, marketing, customer engagement, and many other aspects.
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January 2025
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